Frequently asked questions

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The EO Hub

  • WHAT IS THE EO HUB?
  • How do I access the new EO Hub?
  • WHY ARE SOME OF THE FEATURES ON THE LEGACY WEBSITE NOT AVAILABLE ON THE EO HUB?
  • HOW ARE WE ROLLING OUT THE EO HUB?
  • WHO SHOULD I CONTACT WITH ANY ISSUES I HAVE WITH THE EO HUB?
  • I’ve been locked out of my account. What do I do now?
  • I’M HAVING ISSUES ACCESSING THE EO NETWORK APP. WHAT SHOULD I DO?
  • I DON’T SEE MY PICTURE IN MY PROFILE. WHAT SHOULD I DO?
  • WHERE CAN I FIND MY CHAPTER SITES, MY CHAPTER PARTNERS, MY CHAPTER EVENTS IN THE NAVIGATION MENUS?
  • WHY CAN’T I SEE LEADERSHIP POSITIONS OF FELLOW MEMBERS IN THE MEMBER DIRECTORY ANY LONGER?
  • I USED TO BE ABLE TO CLICK ON A MEMBER’S PROFILE AS PART OF MY SEARCH IN THE MEMBER DIRECTORY. WHEN WILL I BE ABLE TO SEE THEIR PROFILES AGAIN?
  • HOW CAN I OPTIMIZE THE SEARCH IN THE MEMBER DIRECTORY, ADVANCED FEATURES TAB TO FIND A FELLOW MEMBER?
  • I’M HAVING ISSUES ACCESSING THE EO NETWORK APP. HOW SHOULD I PROCEED?
  • WHAT APPS WILL BE RETIRED?
  • WILL THE OFFICIAL EO EVENTS APP ALSO BE RETIRED?
  • WHY ARE WE REMOVING THIS APP?
  • WILL WE LAUNCH A NEW EO NETWORK APP?
  • HOW SHOULD I ACCESS THE INFORMATION ON THE EO NETWORK APP ONCE IT’S REMOVED?
  • IF I UPDATE MY INFORMATION ON THE APP, WILL THAT BE UPDATED ON THE EO HUB?
  • HOW MANY MEMBERS USE THE EO NETWORK APP?
  • How to save the EO Hub to your homescreen!